Effective Date: [Decemember 1st, 2025]
Indigodian Zoraya LLC is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through this website and in connection with our account servicing activities.
1. Information We Collect
We may collect personal information including, but not limited to:
-
Name
-
Address
-
Phone number
-
Email address
-
Date of birth
-
Account-related information
-
Information submitted through forms or correspondence
-
Technical data such as IP address and browser type when interacting with our website
We collect information from consumers, clients, creditors, lawful data sources, and through voluntary submission by website users.
2. How We Use Information
Personal information is used solely for legitimate business purposes, including:
-
Account identification and servicing
-
Responding to inquiries and requests
-
Providing account information as permitted by law
-
Compliance with federal and state regulations
-
Recordkeeping, auditing, and quality assurance
-
Website security and fraud prevention
We do not use personal information for unlawful, deceptive, or abusive purposes.
3. Account Lookup & Online Tools
If you use our account lookup or contact tools, the information you submit is used only to determine whether a record may exist and to facilitate appropriate follow-up communication. For security reasons, sensitive account details are not displayed online.
Use of these tools may be logged to protect against unauthorized access or misuse.
4. Information Sharing
We do not sell consumer personal information.
Information may be shared only:
-
As permitted or required by law
-
With service providers assisting in lawful business operations
-
To comply with court orders, regulatory requests, or legal obligations
-
To protect the rights, property, or safety of the Company or others
All sharing is conducted in accordance with applicable privacy and data protection laws.
5. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or misuse. Access to information is limited to authorized personnel with a legitimate business need.
While no system can be guaranteed 100% secure, we take reasonable measures consistent with industry standards to protect data.
6. Data Retention
Personal information is retained only as long as necessary to fulfill lawful business purposes, comply with regulatory requirements, and maintain appropriate records.
7. Consumer Rights
Consumers may have rights under applicable law to:
-
Request information regarding an account
-
Dispute the accuracy of information
-
Request validation
-
Communicate preferences consistent with legal requirements
Requests may be made by contacting us using the information provided below.
8. Website Accessibility
We are committed to providing accessible content. If you experience difficulty accessing information on this website, please contact us and we will make reasonable efforts to assist.
9. Changes to This Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in law, regulation, or business practices. Updates will be posted on this page with a revised effective date.
10. Contact Information